Shipping
Pedestal aims to ship all orders the next working day. We deliver to The Netherlands, Sweden, France, Italy, Spain, Austria, Belgium, Czech Republic, Estonia, Finland, Hungary, Ireland, Germany, Lithuania, Latvia, Luxembourg, Poland, Portugal, Slovakia, and Slovenia.
We offer standard delivery for 15 EUR. Your goods will be sent with the most convenient shipping option.
Risk of split shipments. Orders containing multiple products may be shipped in separate shipments with up to a 2-day interval.
The delivery time on your purchase depends on the country you are ordering from. The delivery time to your country is listed below:
- The Netherlands: 3-4 business days
- Sweden: 2-4 business days
- France: 3-4 business days
- Italy: 3-5 business days
- Spain: 3-5 business days
- Austria: 3-5 business days
- Belgium: 3-4 business days
- Czech Republic: 3-5 business days
- Estonia: 3-5 business days
- Finland: 3-4 business days
- Hungary: 3-5 business days
- Ireland: 3-5 business days
- Lithuania: 3-5 business days
- Latvia: 3-5 business days
- Luxembourg: 3-4 business days
- Poland: 3-4 business days
- Portugal: 3-5 business days
- Slovakia: 3-5 business day
- Slovenia: 3-5 business days
- Germany: 2-3 business days
For certain item(s), special delivery terms apply. The conditions will be stated specifically prior to the purchase of the item(s).
Receipt of goods
We encourage you not to take the product out of its original packaging until you are sure that the product's color, quality, and material meet your expectations.
Should you unexpectedly wish to return the product, we draw your attention to an expected decrease in value if the product has been used and/or taken out of the original packaging. Such depreciation will mean a refund corresponding to 50% of the purchase value. Therefore, it is always in your best interest not to assemble the TV stand and mount your TV on it if you are unsure whether you want to keep the product.
Unclaimed and rejected packages
If we receive an undelivered or rejected package without having received a clear notification beforehand, you will be contacted by our customer service.
If you do not pick up your package or reject receipt, an automatic refund will be made for your purchase, excluding payment for return shipping and handling - equivalent to 25 €.
If you regret your purchase, we therefore advise you to receive the package and subsequently send it back in accordance with our return policy.